EGERIE has a dedicated Customer Support service aimed at providing assistance to users of its software platform.
This is both functional support, which deals with issues relating to the use of software and its functionality, and technical support, which deals with more complex issues and anomalies.
Benefit from a dedicated portal to report your incidents, and exchange views with our teams in French or English to follow the resolution of your ticket.
The Support team is at your disposal to answer any request and is committed to providing answers as soon as possible.
360° support: EGERIE’s teams are here to help you gain familiarity with our software throughout the deployment process. This support delivers exceptional results at every stage and includes:
EGERIE’s software is evolving constantly to offer you ever-greater stability and security and ensure compatibility with the ecosystem. This is why you also benefit from upgrades via our platform.