EGERIE has a dedicated Customer Support service aimed at providing assistance to users of its software platform.

This is both functional support, which deals with issues relating to the use of software and its functionality, and technical support, which deals with more complex issues and anomalies.

Customer Support is available Monday to Friday from 9 a.m. to 6 p.m. (CET Paris), excluding public holidays:

The Support team is at your disposal to answer any request and is committed to providing answers as soon as possible.

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